Terms of Service (ToS)

Effective Date: 01 January 2026 (01/01/2026)
Last Updated: 27 December 2025 (27/12/2025)

Welcome to ProRedLine! By using our services, you agree to the following terms and conditions.

1. About Us

These Terms of Service (“Terms”) apply to all services and products offered by ProRedLine.

ProRedLine is registered with the Dutch Chamber of Commerce under registration number: 95892494.

2. Definitions

  • Services: hosting, server rental, and related services provided by ProRedLine, including (but not limited to) app/game hosting, web hosting, site hosting, email hosting, DNS hosting, and domain-related services.
  • Customer: any individual (Consumer) or legal entity (Business Customer) that purchases or uses our Services.
  • Consumer: a natural person acting for purposes outside their trade, business, craft, or profession.
  • Business Customer: any Customer acting in a professional or business capacity.
  • Company Name: the legal name of the Business Customer as provided during checkout and/or in the Billing Portal.
  • VAT ID (VAT Number): the Business Customer’s VAT identification number provided for invoicing and (where applicable) VAT reverse charge.
  • VIES Check: a validation process to verify the format and/or validity of a VAT ID at checkout.
  • Control Panel: the online management interface for app/game hosting provided by ProRedLine.
  • cPanel: the management interface used for web/site/email hosting services.
  • Billing Portal: the account, billing, and subscription system accessible via https://my.proredline.com.
  • Subscription: a prepaid service period under which the Customer accesses ProRedLine Services.
  • Due Date: the date on which a Subscription period ends and renewal payment is due to continue the Service.
  • Automatic Renewal: a setting where the Customer authorizes ProRedLine to charge the selected payment method on the Due Date.
  • Reverse Charge: VAT handling for eligible EU Business Customers where VAT may be shifted to the Customer (subject to validation and applicable law).
  • One-time Domain Fee: a one-time fee that may be charged for certain monthly and quarterly subscriptions to cover domain-related costs and handling associated with the included domain.

3. Services Provided

ProRedLine provides hosting and server rental services, including (but not limited to) app/game hosting, web hosting, site hosting, email hosting, DNS hosting, and domain-related services.

Provisioning

  • App/Game Hosting (Control Panel): typically provisioned automatically after successful payment.
  • Web Hosting / Site Hosting / Email Hosting / DNS Hosting / Domain-related Services: provisioned manually by ProRedLine.
    • Target provisioning time: within 24 hours after successful payment.
    • Maximum provisioning time (standard): within 48 hours.
    • If additional information is required from the Customer and/or a domain transfer is involved, provisioning may take up to 14 days.
    • If we are waiting for required Customer information, the 14-day period starts after we receive the required information.

Service Management

  • Customers manage app/game hosting via the Control Panel.
  • Customers manage web/site/email hosting via cPanel.
  • Billing, subscriptions, and payment methods are managed exclusively via the Billing Portal.

Domain Services

  • Domain registration/transfer and related processes may depend on third-party systems (registries/registrars).
  • Domain ownership remains with the Customer (Registrant). ProRedLine acts as reseller and/or technical contact where applicable.
  • Domain-related verification requests (e.g., registrant email verification) must be completed by the Customer within the timeframe stated in the verification request. Failure may lead to restrictions or suspension at registry/registrar level.

Right to Pause Sales

ProRedLine reserves the right to pause or limit the sale of any Service at any time for operational, capacity, security, compliance, or other urgent reasons. Existing active Subscriptions remain active during such a sales pause.

Customer Responsibility
The Customer is fully responsible for all content, data, configurations, and actions performed within their Services, including (but not limited to):

  • compliance with third-party terms (e.g., software licenses, game EULAs),
  • lawful processing of personal data uploaded or processed by the Customer,
  • correct configuration and maintenance of software installed by the Customer.

ProRedLine is not liable for how the Customer uses the Services or for data voluntarily entered or uploaded by the Customer.

4. Service Availability

ProRedLine targets high availability (including a 99.9% uptime target). This is a best-effort target and not a guarantee or SLA, unless separately agreed in writing.

  • Scheduled maintenance will be communicated in advance via the Status page.
  • Downtime caused by maintenance, attacks, hacks, third-party failures, or force majeure is not the responsibility of ProRedLine.
  • No service credits are provided unless separately agreed in a signed SLA.
  • Services are exclusively available to customers located within the European Union (EU). By using our services, you confirm you are based in an EU member state.

5. Customer Responsibilities

Customers must:

  • ensure compliance with laws and third-party terms,
  • avoid misuse of resources or illegal activities,
  • secure their account credentials and keep software updated.
  • Reselling / subletting: Customers may not resell, sublet, or provide ProRedLine Services (or parts of Services) to third parties as a commercial hosting service, unless ProRedLine explicitly agrees in writing.

Liability Disclaimer: ProRedLine is not responsible for content, misuse, or data entered by the customer, nor for third-party accounts or credentials (e.g., Steam keys, social logins) used within servers.

6. Payments and Subscriptions

  • All Services are prepaid.
  • Subscription durations are defined at purchase (e.g., 30 or 90 days).
  • Customers may pay manually or enable Automatic Renewal.
  • If Automatic Renewal is enabled, the selected payment method will be charged on the Due Date.
  • Customers may pay up to 7 days before the Due Date.
  • It is solely the Customer’s responsibility to ensure timely payment and to keep billing and contact details up to date.

Business Customer Billing (VAT / Company Data)

  • Business Customers may be required to provide a Company Name and VAT ID at checkout.
  • VAT ID changes made in the Billing Portal apply to future orders/invoices only and do not change the status of an existing Subscription.

VIES Validation and VAT Treatment Lock

  • ProRedLine validates VAT IDs at checkout (including via VIES where applicable). The Customer remains solely responsible for providing correct company details and a VAT ID that belongs to their own business (or is used with explicit permission).
  • The VAT treatment (Consumer vs Business / reverse charge vs VAT included) is determined at the initial checkout for a subscription and remains the same for renewals of that same subscription. Changes to Company Name and/or VAT ID in the Billing Portal apply to new purchases/new subscriptions only.
  • If VAT validation fails at checkout (format/validation failure), reverse charge is not applied and the subscription will be billed including VAT (fail-safe).

No Mid-Subscription B2B/B2C Switching
ProRedLine does not support changing an ongoing Subscription from Consumer to Business Customer status (or vice versa). If a Customer needs a different contractual status, the Customer must cancel the current Subscription and place a new order with the correct details.

One-time Domain Fee (Monthly/Quarterly)
For certain monthly and quarterly subscriptions that include a domain, ProRedLine may charge a One-time Domain Fee. This fee is charged once for the included domain and is separate from the recurring subscription price.

Price Lock for Existing Subscriptions
ProRedLine may change prices for new purchases and new subscriptions at any time. However, the recurring subscription price for an existing subscription remains locked as long as the subscription continues without cancellation and is renewed as an extension of the same subscription.
If a subscription is cancelled and later reordered, the then-current price applies. Add-ons, additional domains, and new services may be billed at the then-current price. Taxes and mandatory third-party fees may change where required by law or by registrar/registry rules.

7. Cancellation and Refunds

  • Consumers (EU/NL) – 14-day satisfaction guarantee: Consumers may request a refund within 14 days after the initial purchase, even if the Service has been used, except for any non-refundable domain-related costs and fees (see below). This satisfaction guarantee is a voluntary policy by ProRedLine and does not limit any mandatory rights that cannot be excluded under applicable law.
  • Business Customers: Business purchases have no statutory withdrawal right. Refunds are not available after provisioning, unless ProRedLine explicitly agrees in writing.
  • Renewals: Renewals are separate prepaid periods and are non-refundable once the renewed period has started.
  • Non-refundable domain-related costs / One-time Domain Fee: Domain registrations, transfers, renewals, third-party domain costs, and any applicable One-time Domain Fee are non-refundable once domain processing has started or costs have been incurred.
  • Refunds are governed by our Refund Policy.

8. Support

  • Support is provided via ticket system only.
  • We aim to respond within 48 hours, but this is a target only and not a Service Level Agreement (SLA).
  • Phone support is not available.
  • Game/app-specific issues must be directed to the respective provider.

9. Liability

ProRedLine provides Services on a best-effort basis. We aim for high availability, but uninterrupted Service is not guaranteed.

ProRedLine is not liable for:

  • downtime or service degradation beyond our reasonable control, including scheduled maintenance, emergency maintenance, attacks, hacks, third-party networks, registry/registrar systems, upstream outages, or force majeure,
  • misuse, misconfiguration, or data loss caused by the Customer or the Customer’s users,
  • illegal content or unlawful activities performed by the Customer via the Services,
  • email deliverability issues caused by spam filters, blocklists, remote mail server policies, or the Customer’s sending practices,
  • delayed email delivery during incidents/maintenance or upstream disruption; emails may be queued and delivered later (for example up to 72 hours). After extended delays, remote systems may reject/bounce messages. ProRedLine does not guarantee delivery times.

ProRedLine is not liable for indirect or consequential damages, including (but not limited to) loss of profit, loss of revenue, loss of business opportunity, reputational damage, or damage to third parties.

Liability Cap
To the maximum extent permitted by law, ProRedLine’s total liability is limited to the amount paid by the Customer for the affected Service in the last 12 months, unless prohibited by law.

Legal Carve-Out
Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded, including liability for intent or willful misconduct where applicable. Mandatory Consumer rights remain unaffected. For Consumers, nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, or for intent or gross negligence, to the extent such limitation is not permitted under applicable law.

10. Dispute Resolution

  • All disputes are governed by Dutch law.
  • Consumers retain their mandatory EU rights, including the right to bring proceedings in the courts of their own EU member state. Nothing in these Terms prevents Consumers from participating in collective or representative actions where permitted by law.
  • For Business Customers, disputes must be resolved on an individual basis. Business Customers waive the right to bring or participate in any form of class action, joint action, or collective proceedings against ProRedLine.
  • Jurisdiction lies with the competent courts in the Netherlands, without prejudice to mandatory consumer forum rights.

11. Data Processing Agreement (DPA)

When ProRedLine processes personal data on behalf of the Customer in the context of hosting/email/DNS services, the Customer acts as Data Controller and ProRedLine acts as Data Processor under applicable data protection laws. In such cases, our Data Processing Agreement (DPA) applies.

The DPA does not apply to personal data ProRedLine processes as Data Controller for its own business purposes, such as billing, webshop orders, fraud prevention, support administration, and compliance obligations.

The current version of the DPA is available at: https://proredline.com/information/data-processing-agreement/.

By agreeing to these Terms of Service, the Customer also agrees that the DPA automatically applies where required.

ProRedLine may update the DPA from time to time. Material changes will be communicated via our website and/or email. Continued use of the Services after such communication constitutes acceptance of the updated DPA.

12. Copyright and Intellectual Property

All content, logos, text, and software provided by ProRedLine are protected by copyright. Customers may not copy or distribute without written permission.

13. User-Generated Content

Customers are fully responsible for content hosted on their servers.
ProRedLine may remove content if it infringes on third-party rights or laws.

14. Payment Terms

14a. Renewal and Reminder Policy

  • 7 days before due date: reminder with payment link
  • 3 days before due date: reminder
  • 1 day before due date: final reminder (includes auto-renew notice)
  • On due date: suspension notice if unpaid
  • 7 days after due date: final cancellation notice confirming deletion

If automatic renewal is enabled, payment will be charged on the due date.

Customers are responsible for monitoring these emails and ensuring timely payment. ProRedLine is not responsible for missed reminders due to spam filtering, incorrect email addresses, or lack of action by the customer.

14b. Suspension and Reactivation

  • If payment has not been received by the due date, the service (including all servers) will be automatically suspended and become inaccessible. Customers will receive a fourth email confirming the suspension.
  • Suspended services may be re-activated within a 7-day grace period, if the customer still wishes to continue their existing subscription and retain their current data and configuration. In that case, the customer must pay:
    • The outstanding subscription amount
    • A €5 reactivation fee
  • If the customer chooses not to renew, the service will simply remain suspended and no reactivation fee will be charged. However, the server and all associated data will be permanently deleted after the 7-day grace period.

14c. Termination and Data Deletion

  • If payment is still not received within 7 days after the due date, the service will be permanently deleted, and all associated server files and data will be unrecoverable. A final, fifth email will notify the customer of this deletion.
  • After the deletion of services, the customer will no longer be able to recover any data.

14d. No Use of Debt Collection Agencies

  • Because services are prepaid and deleted if unpaid, ProRedLine does not use debt collection agencies. Once the deletion occurs, no further payments are due unless the customer initiates a new subscription. Customers cannot reclaim any data after deletion.
  • This does not affect ProRedLine’s right to pursue legal action in cases of fraud, abuse, or other serious violations.

14e. Customer Responsibility

  • It is the sole responsibility of the customer to ensure that payment is made before the due date. ProRedLine will not be held liable for suspended or deleted services resulting from late payments. Reactivation and data loss risks are fully at the customer’s own risk.

14f. Payment Portal and Methods

  • All subscriptions and renewal actions must be managed via the ProRedLine customer portal at my.proredline.com.
  • Accepted payment methods include credit card, iDEAL, Klarna, and others as listed at checkout.
  • Chargebacks / payment disputes may result in immediate suspension while we investigate. If abuse, fraud, or policy violations are confirmed, services may be terminated without refund.

14g. Plan Changes and Upgrades

Customers may request to upgrade or downgrade their existing subscription by submitting a support ticket under the category “Switch Plan.”
The request must include the desired plan, billing cycle, and corresponding price as listed on the website. Plan changes are processed manually by ProRedLine staff to ensure data retention and configuration consistency.

General Conditions

  • Plan changes are available only through the official support ticket system.
  • The request must clearly state the new plan, billing period, and confirmation of payment method.
  • Customers may not shorten their billing period; only extensions (longer cycles) are permitted.
  • Any change will only take effect after the end of the current paid billing cycle, unless ProRedLine explicitly offers a prorated upgrade.
  • The new plan must be paid in advance before the change takes effect.
    • If the customer fails to pay before the current billing cycle ends, the plan change will not be executed, and the existing subscription will simply continue as-is.
    • If payment for the new plan has been made, the old subscription will automatically end when the new one begins.

Upgrades and Downgrades

  • Upgrades:
    • May be offered prorated in specific cases, at ProRedLine’s sole discretion.
    • Proration is not a right of the customer and may be granted voluntarily based on individual circumstances (e.g., account history, remaining duration, or loyalty).
    • The new plan becomes active only after payment is received.
  • Downgrades:
    • Always take effect at the end of the current billing cycle.
    • No prorata or refund applies.
    • The customer is fully responsible for ensuring that all data, configurations, and usage fit within the limitations of the new plan. ProRedLine is not responsible for data loss or performance issues caused by insufficient resources after a downgrade.

Payment and Activation Rules

  • Plan changes that are not prorated may be paid before the end of the current billing cycle; in that case, the payment secures the next cycle, but the new plan starts only when the current period ends.
  • Customers must not pay for their existing (old) subscription again once a new plan change has been approved and paid, as the old subscription will automatically terminate when the new plan activates.
  • The new price and activation date are clearly communicated in the support ticket and on the payment page before payment is made.

Frequency and Limitations

  • Plan changes may be requested once per billing cycle, unless otherwise approved by ProRedLine.
  • ProRedLine reserves the right to deny plan change requests that are incomplete, unpaid, or inconsistent with system or account policies.

Disclaimer

ProRedLine may voluntarily offer prorated upgrades as a gesture of goodwill but is under no legal or contractual obligation to do so. All plan changes remain subject to verification, manual approval, and compliance with the Terms of Service.

14h. Domain Transfers (EPP/Auth Code) and Hosting Access

Requesting an EPP/Auth Code

  • Domain transfer codes (EPP/Auth codes) can only be requested via our ticket system at support.proredline.com.
  • For security reasons, we verify transfer requests using the billing email address linked to the subscription/order. ProRedLine will only provide the code after successful verification.

Timing

  • By default, ProRedLine provides the EPP/Auth code after the domain-related subscription has been cancelled (or after the service has been stopped), because domain transfers can affect the technical configuration and access.
  • If the Customer requests the EPP/Auth code before the subscription ends, ProRedLine may provide the code, but hosting access and domain-related access may end immediately due to technical and security reasons.

Customer Responsibility

  • The Customer is responsible for storing the EPP/Auth code securely once it is delivered to the billing email address.
  • ProRedLine is not responsible for access to the Customer’s mailbox, mailbox compromise, or loss of the code after delivery.

Annual Domain Registration

  • Domains are typically registered on an annual basis with third-party registries/registrars.
  • If the Customer ends the subscription, all access provided by ProRedLine stops immediately. It is the Customer’s responsibility to transfer the domain out in time. If the domain is not transferred, ProRedLine may allow the domain to expire, after which it may become available for registration elsewhere.

15. Taxes and VAT

  • Customers in the Netherlands: invoices include Dutch VAT (21%), unless a legally applicable exemption applies.
  • EU Business Customers (outside the Netherlands): VAT may be handled via reverse charge if the Customer provides a correct Company Name and VAT ID and validation succeeds where applicable.
  • Fail-safe rule: if the VAT ID cannot be validated and/or appears invalid at checkout (format/validation failure), VAT will not be reverse charged and the Subscription will be billed including VAT.
  • EU Consumers (outside the Netherlands): VAT is charged based on the Customer’s country of residence under applicable EU rules.
  • Customers are responsible for providing accurate billing information (including Company Name and VAT ID where applicable). VAT ID changes in the Billing Portal apply to future orders only.

16. Acceptance of Policies

You agree to these Terms of Service by purchasing and/or using our services. By agreeing to these Terms of Service, you also agree to ProRedLine’s Privacy Policy, Cookie Policy, Refund Policy, Acceptable Use Policy, and Contact & Support Policy. It is your responsibility to review these policies, which are available on our website here.

17. Acceptable Use Policy (AUP)

By using ProRedLine’s services, customers agree to comply with our Acceptable Use Policy (AUP). This policy governs the permissible and prohibited activities on the rented servers

Official ProRedLine Domains and Impersonation
ProRedLine’s official domains are:

  • proredline.com
  • proredline.nl
  • proredline.eu
  • proredline.net
  • proredline.online
  • proredline.dev (development environment; not intended as a public service)

Any other domain is not an official ProRedLine domain. Impersonating ProRedLine (including by using confusingly similar domains, branding, emails, or communication channels) is strictly prohibited and may result in immediate suspension and termination.

18. Sub-Processors and Third-Party Services

We rely on infrastructure and software providers to deliver services. These may include:

  • Contabo GmbH (Germany, EU): servers and object storage.
  • WooPayments / Stripe / Klarna: payment processors.
  • cPanel/WHM (self-hosted): web hosting.
  • Pterodactyl (self-hosted): app/game servers.
  • Wordfence Security, Really Simple Security: visitor and security logging.
  • Google Analytics (via Site Kit), Jetpack, Google for WooCommerce: analytics and integrations.
  • WP Mail SMTP, Notification: email sending.
  • SupportCandy: ticket system.
  • ProRedLine internal plugins (Renewal, Configurator, Incident Manager, etc.): operate internally without sharing with third parties.

A full and updated list of subprocessors is maintained in the Privacy Policy.

19. Malware and Security

  • Customers are prohibited from uploading, installing, or running any malicious software (malware) on their servers. “Malicious software” includes, but is not limited to, viruses, trojans, worms, ransomware, spyware, adware, rootkits, and any other software or code that is designed to damage, disrupt, or gain unauthorized access to servers, networks, or systems. Malware may also include software that collects sensitive information without consent or software that exploits vulnerabilities in ProRedLine’s infrastructure.
  • Any violation of this policy will result in the immediate suspension or termination of the customer’s server, and ProRedLine reserves the right to take further legal actions, including reporting the incident to relevant authorities. Customers may be held responsible for any damages caused by their actions, including any harm to the integrity, availability, or security of ProRedLine’s services and network.
  • We reserve the right to monitor servers for suspicious activities.

20. Customer Responsibility

Customers are fully responsible for the content and software they install and run on their servers. This includes ensuring that any uploaded files are free of malware, viruses, or any other harmful code that could damage ProRedLine’s servers, network, or services.

21. Governing Law

These terms are governed by the laws of the Netherlands. Consumers may bring proceedings in the courts of their own EU member state.

22. Termination

ProRedLine reserves the right to suspend or terminate Services in accordance with these Terms, the Acceptable Use Policy, and applicable law, including in cases of serious or repeated violations, fraud, chargebacks, security risks, or legal/compliance requirements.

Because Services are prepaid, termination generally ends access for the remaining prepaid period without refund, unless mandatory law requires otherwise.

23. Violation of Terms of Service

  • ProRedLine reserves the right to suspend or terminate a Customer’s Services if there is a violation of these Terms or the Acceptable Use Policy (AUP).
  • Violations include, but are not limited to:
    • spam, phishing, malware, credential harvesting, or scam activity,
    • illegal activities or hosting unlawful content,
    • attempts to compromise ProRedLine systems (intrusion, scanning, exploitation),
    • repeated abuse reports or verified policy breaches,
    • payment fraud, chargebacks, or providing false billing information.
  • For severe violations (e.g., phishing, malware distribution, active compromise, or legal urgency), ProRedLine may act immediately and without prior notice.
  • Services terminated due to violations are not eligible for refunds for any remaining prepaid time, unless mandatory law requires otherwise.

24. Security and Data Protection

  • ProRedLine takes the security of its systems and customer data seriously and implements appropriate technical and organizational measures to protect against unauthorized access, loss, or destruction of data. However, no method of data transmission over the internet or electronic storage is 100% secure, and ProRedLine cannot guarantee absolute security.
  • In the event of a security breach, including but not limited to unauthorized access, hacking, or data leakage, ProRedLine will take immediate action to address the issue, notify affected customers if necessary, and work to mitigate any potential damage.
  • ProRedLine will comply with applicable laws and regulations, including the General Data Protection Regulation (GDPR).
  • If a personal data breach occurs, ProRedLine will assess the risk and comply with GDPR notification obligations. Where ProRedLine acts as Controller, the supervisory authority will be notified without undue delay and, where feasible, within 72 hours after becoming aware. Where the breach is likely to result in a high risk to individuals, affected individuals will be informed without undue delay.
  • ProRedLine is not liable for any damages, loss of data, or other consequences arising from security breaches, including data leaks or hacking incidents, unless such breaches are due to ProRedLine’s failure to implement reasonable security measures, as required under applicable data protection laws.
  • Customers are responsible for ensuring the security of their own accounts and passwords. ProRedLine is not liable for any unauthorized access to a customer’s server or account resulting from the customer’s own failure to secure their login credentials.
  • In the case of a data breach or leak, ProRedLine will notify customers in accordance with applicable laws and regulations.

Access for Security, Troubleshooting, and Service Improvement
ProRedLine may access non-sensitive service information strictly on a need-to-know basis to maintain service integrity, investigate abuse, troubleshoot incidents, improve performance, and ensure security. We do not access Customer content for marketing purposes and do not share such information outside our listed subprocessors, unless legally required.

Backups
ProRedLine maintains platform backups (including daily, weekly, and monthly retention schedules) to support disaster recovery. Backups are provided on a best-effort basis and are not a guaranteed data protection method. The Customer remains responsible for maintaining their own external/offsite backups.

25. Data and Server Files

All files and data stored on servers remain the responsibility of the customer. ProRedLine does not guarantee the retention of server files after the removal of a server. Upon termination or deletion of a server, all files are permanently deleted and cannot be restored, unless explicitly stated otherwise.

26. Force Majeure

  • ProRedLine shall not be held liable for any failure or delay in the performance of its services if such failure or delay is caused by events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government action, strikes, lockouts, labor disputes, shortage of supply, power failure, fire, or other unforeseeable circumstances (referred to as “Force Majeure”).
  • In the event of a Force Majeure, ProRedLine will take all reasonable steps to resume service as soon as possible, but will not be responsible for any failure or delay during such an event. Customers will be notified of any significant disruption caused by a Force Majeure event.

27. Content Removal Policy

ProRedLine respects intellectual property rights and has a policy of removing content that violates applicable laws or the rights of others.

ProRedLine reserves the right to remove any content hosted on its servers if it reasonably believes that the content violates:

  • Copyright or other intellectual property rights;
  • Any applicable laws or regulations;
  • The terms and conditions of any third-party services used on the servers (e.g., games or applications);
  • The ProRedLine Acceptable Use Policy (AUP) or other policies.

Customers are responsible for ensuring that all content uploaded or created on their servers complies with relevant laws and does not infringe the rights of third parties. If ProRedLine is notified of any illegal or infringing content, we may take down or disable access to the content in question while investigating the matter.

If content is removed due to a violation, the customer may be notified and given a chance to resolve the issue, depending on the severity of the violation. Repeat violations may result in the termination of the customer’s service, as outlined in the Violation of Terms of Service section.

28. Changes to the Terms of Service

  • ProRedLine reserves the right to modify these Terms of Service at any time. Changes will be communicated via our website, and continued use of our services constitutes acceptance of the updated terms.
  • Significant changes will be communicated via email to existing customers.

For questions or concerns about our Terms of Service (ToS), contact us at info@proredline.com.